Security personnel should have in their possession a current security guard license, as well as a current CPR and First Aid card. If the security guard has any additional licenses - such as for a firearm, baton and/or pepper spray — they should have all current licenses on their person at all times.
Security guards have received specialised training in how to respond to emergency situations. They are required to interact and coordinate with the fire department and law enforcement. Any suspicious activity should immediately be reported to the supervisor.
Our security guards are required to write incident reports and keep an accurate daily activity log, which details time, location and a description of events.
To ensure optimal safety, our security guards will work as a team with other security personnel, and not allow any personal differences to interfere with professional relationships. Each guard should be able to rely on one another, especially in the event of an emergency.
Effective communication is critical to safety. Security guards need to communicate with one another so everyone is on the same page.
Our guards will always respect the chain of command and talk directly to his supervisor regarding any issues that concern him.